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[GXP2170] Grandstream GXP2170 High-End IP Phone, 12 Lines, 4.3" Color LCD, Dual Gigabit PoE, Bluetooth

Grandstream GXP2170 12-Line High-End IP Phone, 4.3" Color LCD, Dual Gigabit PoE, Bluetooth

Part number GXP2170
  • 12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing
  • 48 on-screen digitally customizable BLF/speed-dial keys
  • 4.3 inch (480x272) color-screen LCD
  • Dual Gigabit ports, integrated PoE
  • Integrated Bluetooth for syncing headsets and mobile devices
  • Supports up to four GXP2200EXT modules for BLF/speed-dial access to up to 160 contacts
  • HD audio with full-duplex speakerphone; supports EHS with Plantronics headsets
  • TLS and SRTP security encryption; automated provisioning via TR-069 or AES encrypted XML
IP Phone SIP PoE Gigabit Bluetooth Color Screen HD Voice Business Phone Grandstream
Price
⃁ 577.97 ⃁ 577.97 ⃁ 752.56 Save 23%
⃁ 577.97 ⃁ 752.56
(Tax excluded)
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  • Delivery within 4–10 business days across Saudi Arabia
  • Warranty according to the manufacturer
  • Tax invoice with every order
  • Technical support before and after purchase

Not sure this model fits your setup? Read the buying guide

Official datasheetGrandstream_GXP2170_Datasheet.pdf Download

Overview of Grandstream GXP2170

The Grandstream GXP2170 is a powerful high-end IP phone designed for busy users who handle high call volumes, such as receptionists, administrators and sales staff. It offers 12 line keys with 6 SIP accounts, a 4.3 inch color LCD and 48 digital on-screen speed-dial/BLF keys, expandable with up to four GXP2200EXT modules. Dual Gigabit PoE ports provide fast connectivity, while built-in Bluetooth syncs headsets and mobile devices. SRTP and TLS encryption protect calls, and zero-config provisioning with Grandstream UCM IP PBXs, encrypted XML and TR-069 make mass deployment easy for offices, hotel front desks and clinic receptions.

Technical Specifications – Grandstream GXP2170

Network

Protocols/StandardsSIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A record, SRV, NAPTR), DHCP, PPPoE, SSH, TELNET, TFTP, NTP, STUN, SIMPLE, LLDP, LDAP, TR-069, 802.1x, TLS, SRTP, IPV6, CDP/SNMP/RTCP-XR
Network InterfacesDual switched auto-sensing 10/100/1000 Mbps Gigabit Ethernet ports with integrated PoE

Hardware

Graphic Display4.3 inch (480x272) TFT color LCD
BluetoothYes, integrated
Feature Keys12 line keys with up to 6 SIP accounts, 5 XML programmable context sensitive soft-keys, 5 navigation/menu keys, 11 dedicated function keys for: MESSAGE (with LED indicator), PHONEBOOK, TRANSFER, CONFERENCE, HOLD, HEADSET, MUTE, SEND/REDIAL, SPEAKERPHONE, VOL+, VOL-
Auxiliary PortsRJ9 headset jack (allowing EHS with Plantronics headsets), USB, extension module port
Extension ModuleYes, can power up to 4 GXP2200EXT modules which feature a 128x384 graphic LCD, 20 quick-dial/BLF keys with dual-color LED, 2 navigation keys, and less than 1.2W power consumption per unit
Base StandYes, 2 angle positions available, Wall Mountable (Wall Mount sold separately)

Audio & Video

Voice CodecsSupport for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G.723.1, iLBC, Opus, in-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, CNG, AEC, PLC, AJB, AGC
HD AudioYes, HD handset and speakerphone with support for wideband audio

Telephony

Telephony FeaturesHold, transfer, forward, 5-way conference, call park, call pickup, shared-call-appearance (SCA)/bridged-line-appearance (BLA), downloadable phonebook (XML, LDAP, up to 2000 items), call waiting, call log (up to 500 records), XML customization of screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones and music on hold, server redundancy and fail-over

Network

QoSLayer 2 QoS (802.1Q, 802.1P) and Layer 3 (ToS, DiffServ, MPLS) QoS

Security & Management

SecurityUser and administrator level passwords, MD5 and MD5-sess based authentication, 256-bit AES encrypted configuration file, SRTP, TLS, 802.1x media access control
Multi-languageEnglish, German, Italian, French, Spanish, Portuguese, Russian, Croatian, simplified and traditional Chinese, Korean, Japanese and more
Upgrade/ProvisioningFirmware upgrade via TFTP / HTTP / HTTPS, mass provisioning using TR-069 or AES encrypted XML configuration file, FTP/FTPS

Power & Physical

Power & Green Energy EfficiencyUniversal power adapter included: Input 100-240V; Output +12V, 1.0A; Integrated Power-over-Ethernet (802.3af); Max power consumption: 5.4W (without GXP2200EXT) or 9.2W (with 4 cascaded GXP2200EXTs)
Dimensions228mm (W) x 206mm (L) x 46mm (H)
WeightUnit weight: 0.98kg; Package weight: 1.43kg
Temperature and HumidityOperation: 0°C to 40°C; Storage: -10°C to 60°C; Humidity: 10% to 90% non-condensing
Package ContentGXP2170 phone, handset with cord, base stand, universal power supply, network cable, Quick Installation Guide, GPL license

Compliance

ComplianceFCC: Part 15 (CFR 47) Class B; CE: EN55022 Class B, EN55024 Class B, EN61000-3-2, EN61000-3-3, EN60950-1; RCM: AS/ACIF S004, AS/NZS CISPR22/24, AS/NZS 60950.1

Source: Grandstream official website and datasheet. Specifications are subject to change by the manufacturer.

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PRACTICAL ANSWERS

IP phone questions

How do I choose an IP phone for an employee?

Start with the person’s daily call workflow, required keys, headset use and desk connectivity. Check the exact model against the PBX and provisioning method rather than selecting only by screen size or appearance.

Does an IP phone need a separate power adapter?

Check the phone’s supported power options, what is included in the package and the capabilities of the connected switch. Confirm that the complete proposed arrangement can power every phone, not just a single test device.

Will my headset work with the new phone?

Compare the headset and phone model numbers, connector type and any required adapter or call-control support. Ask to test answering, ending and muting a call with the intended combination before equipping a team.

Can a phone be used by a remote employee?

Confirm the PBX’s supported remote deployment method and the employee’s network requirements. Plan secure provisioning and support responsibilities; do not expose administration interfaces or assume a phone can be moved without configuration.

How should I compare phone models for a reception desk?

List the extensions the receptionist handles, the required transfer workflow and any need for expansion keys or a headset. Evaluate the full workflow with the PBX, including the features actually licensed and supported.

What should I check before deploying many IP phones?

Test a small representative group first, then review network ports, power, provisioning, user labels and the rollback plan. Keep an inventory linking each physical device to its intended user or location.

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