Alcatel-Lucent ALE-H3G IP Deskphone, 2.8" Backlit Display, 3 SIP, Dual Gigabit, PoE

Entry-level SIP deskphone with 3 SIP accounts
2.8-inch backlit black-and-white display (132 x 64)
HD wideband audio with full-duplex handsfree
Dual Gigabit Ethernet ports (LAN + PC)
PoE (IEEE 802.3af) Class 1
Local 6-party conference
1000 contacts and 1000 call log entries
Compatible with ALE EDS and EDM for large-scale deployment
Without power adapter (PoE powered)

Alcatel-Lucent

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Delivery within 2–5 business days across Saudi Arabia
Warranty according to the manufacturer
Tax invoice with every order
Technical support before and after purchase

Not sure this model fits your setup? Read the buying guide

Documents

h3g-deskphone-datasheet-en.pdf

Technical Specifications – ALE-H3G

Part number	3MK27011AA
Display	2.8-inch, 132 x 64 black and white, backlit
SIP accounts	3
Line keys	2 LED line keys + 1 page turn key
Menu keys	4 (corresponding to display)
Function keys	9 (handsfree, mute, info, headset, hold, transfer, conference, redial, hang up)
Ethernet	2 x RJ-45 10/100/1000M (LAN + PC)
Handset / headset ports	RJ-9 handset, RJ-9 headset
PoE	IEEE 802.3af, Class 1
Power consumption (idle/active)	0.98 W / 3.2 W
Power adapter	5V/2A DC (optional, not included)
Audio codecs	G.722, Opus (NB/WB), iLBC, G.711 A/µ-law, G.729AB, G.726
Conference	Local 6-party
Contacts / call log	1000 / 1000 entries
Security	TLS 1.2/1.0, SRTP, OpenVPN, 802.1x
Dimensions (H x W x D)	214 x 191 x 47 mm
Weight	795 g (with handset and stand)
Color	Gray
Stand angles	45° & 50°; wall mountable (optional kit)
Operating temperature	-5°C to +45°C

Source: Alcatel-Lucent Enterprise official datasheet. Specifications are subject to change by the manufacturer.

PRACTICAL ANSWERS

IP phone questions

How do I choose an IP phone for an employee?

Start with the person’s daily call workflow, required keys, headset use and desk connectivity. Check the exact model against the PBX and provisioning method rather than selecting only by screen size or appearance.

Does an IP phone need a separate power adapter?

Check the phone’s supported power options, what is included in the package and the capabilities of the connected switch. Confirm that the complete proposed arrangement can power every phone, not just a single test device.

Will my headset work with the new phone?

Compare the headset and phone model numbers, connector type and any required adapter or call-control support. Ask to test answering, ending and muting a call with the intended combination before equipping a team.

Can a phone be used by a remote employee?

Confirm the PBX’s supported remote deployment method and the employee’s network requirements. Plan secure provisioning and support responsibilities; do not expose administration interfaces or assume a phone can be moved without configuration.

How should I compare phone models for a reception desk?

List the extensions the receptionist handles, the required transfer workflow and any need for expansion keys or a headset. Evaluate the full workflow with the PBX, including the features actually licensed and supported.

What should I check before deploying many IP phones?

Test a small representative group first, then review network ports, power, provisioning, user labels and the rollback plan. Keep an inventory linking each physical device to its intended user or location.